Shipping policy
We ship all orders securely via DHL Express and trusted local postal services. Our priority is to ensure your items arrive safely and on time, no matter where you are in the world.
Processing Time
All orders are processed within 4–7 business days. You will receive a confirmation email with tracking details once your order has been shipped.
Shipping Rates
| Region | Shipping Method | Rate | Delivery Estimate |
|---|---|---|---|
| Greece (Domestic) | Standard (Orders €0.00–€100.00) | €3.00 | 1–3 business days |
| Greece (Domestic) | Free Shipping (Orders €100.00 and up) | Free | 1–3 business days |
| Europe (EU countries) | Standard | €25.00 | 3–7 business days |
| Europe (EU countries) | DHL Express | €32.00 | 1–3 business days |
| UK, Switzerland | Standard | €25.00 | 3–7 business days |
| UK, Switzerland | DHL Express | €35.00 | 1–3 business days |
| Canada | DHL Express | €45.00 | 2–5 business days |
| Australia & New Zealand | DHL Express | €45.00 | 3–6 business days |
| Rest of the World (Asia, Middle East, etc.) | DHL Express | €45.00 | 4–8 business days |
Order Tracking
Once your order is dispatched, you will receive a tracking number via email. You can track your shipment directly on the DHL website.
Customs & Duties
International customers are responsible for any customs duties, taxes, or import fees that may apply in their country. These charges are not included in our shipping rates.
Undeliverable Packages
If a package is returned to us due to an incorrect address or failure to claim it from customs, reshipping fees may apply.
Questions?
If you have any questions about shipping or delivery times, please contact us at info@natevajewellery.com.